Privacy Policy

Tridev Global Services (“we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services.

1. Company Information

2. Information We Collect

a. Personal Information

• Full Name
• Phone Number
• Email Address
• Residential Address
• Identification details (if required for verification)

b. Financial Information

• Loan details (loan amount, lender name, outstanding dues)
• Payment history
• Bank-related details (only when necessary and authorized)

c. Technical Information

• IP address
• Browser type
• Device information
• Website usage data (via cookies)

3. How We Use Your Information

• Loan recovery and coordination with financial institutions
• Verifying user identity
• Communicating regarding dues, settlements, and updates
• Improving our services and customer experience
• Legal and regulatory compliance

4. Information Sharing & Disclosure

We do not sell or rent your personal information. However, we may share your data with:

• Banks and Financial Institutions (for recovery and settlement purposes)
• Authorized employees and agents
• Legal or regulatory authorities, if required by law

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, misuse, disclosure, and data loss or alteration. However, no method of transmission over the internet is 100% secure.

6. Communication Consent

By providing your contact details, you consent to receive:

• Phone calls
• SMS / WhatsApp messages
• Emails

These communications are strictly related to loan recovery, payment reminders, and service updates.

7. Cookies Policy

Our website may use cookies to enhance user experience, analyze website traffic, and improve performance. You can disable cookies through your browser settings.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, and resolve disputes.

9. Your Rights

• Access your personal data
• Request correction of incorrect information
• Request deletion (subject to legal requirements)
• Withdraw consent for communication

To exercise these rights, contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Patna, Bihar.

13. Contact Us